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COVID-19 Important Information

LOCKDOWN 2

In light of the on-going situation relating to COVID-19 and the second lockdown, it's important to remember that our focus remains on the well-being of our employees, clients, tenants and the wider community.
 
Our priority is to maintain the highest levels of health and hygiene safety at all times, especially around vulnerable individuals.
 
Business as Usual

Our offices will remain open throughout the second lockdown abiding by recent government guidelines. There will be a Rota system internally with our staff to avoid as much human contact in the office as possible and we are restricting access without a pre-arranged appointment.
 
I must stress that business is running as usual and all of my staff are fit and healthy whether they are working in the office or from home.
I have also taken the decision to retain all members of staff throughout this crisis to uphold the level of service we provide you and to offer assurance that we are here to assist you through these difficult times.
 
The most important thing is to keep you, and your family safe.
From everyone here at Davidson Estates, we wish you a safe winter and Christmas.
 
Appointments
We are taking every precaution within the office and on appointments.
 
Our main concern has been conducting viewings, appraisals and inspections where there could be direct contact with other people.
 
Viewings
We are carrying out physical and zoom viewings, depending on whether the property is vacant or not. The appointment can be carried out over Zoom and it’s proving very effective.

We have also taken videos of every listing which we can send to all prospective tenants prior to the viewing or instead of a viewing.

Our process for viewings is as follows:

  1. Arrive early, prepare the property for viewings
  2. The prospective tenants are guided where to go when booking the appointment
  3. Appropriate face masks must be worn by all adults over the age of 16
  4. Hand sanitiser is provide before, during and after the viewing
  5. Home occupiers will have to vacate the property for the viewing duration
  6. Both the negotiator and viewer/s must maintain social distance rules throughout the appointment
  7. Stairs are to used where possible instead of lifts in developments 
This process is particularly effective with vacant properties, and we have maintained business as usual by using this process.

Appraisals
Similar to viewings, we are carrying out physical and zoom appraisals, depending on whether the property vacant or not. The appointment can also be carried out over Zoom and it’s proving very effective.

The physical appointments are to be with a maximum of two adults and should only last around 15 minutes during lockdown measures.

Periodic Inspections
We have suspended all physical property inspections until further notice, conducting ‘virtual inspections’ through a video call which is working very well with tenants as we continue our high standard of service and communication with the tenant community.

Contractors
All of our contractors are operating as normal.

N.B this page will be updated each time there is a change in government guidelines or company policy during the Coronavirus crisis.